Business Relationship Manager Resume Sample Catherine Roman
2569 Farm Field Drive
Gilbert, AZ 85233
Job Objective To obtain Company Connection Manager’s position in which I can increase my abilities and become a respected member of the team.
Highlights of Qualifications:
Hands on encounter in handling procedure of retail financial and handling cross sell
Deep information of financial institution services
Exceptional information of financial technology
Remarkable capability to operate standard office equipments
Outstanding capability to perform in a fast pace environment and manage multiple projects
Good client support abilities in solving all issues
Skilled to perform with various technologies
Proficient in handling Microsoft programs
Familiarity in maintaining information of capital budgets
Business Connection Manager
WSFS Bank, Gilbert, AZ
October 2008 – Present
Maintained excellent relationships with customers and handled all interaction.
Managed relationship with client stakeholders and assured client care.
Coordinated with IT divisions and developed business procedures and associated resources.
Analyzed current and emerging technological innovation trends in market and helped in minimization procedure.
Prepared account reviews and synchronized with divisions to ensure its precision.
Monitored various contracts and handled contract renewal for new and current customers.
Assisted in offering interaction with customers and teams and helped customers.
Prepared reviews on everyday living and presented reviews to Movie director every week.
Business Connection Specialist
Fiserv, Gilbert, AZ
August 2003 – Sept 2008
Administered current customers and made phone calls to various prospective customers.
Analyzed client requirements and recommended financial institution solutions as well as accordingly and closed deals.
Trained Sales managers in making business growth phone calls and helped in creating business suggestions for customers.
Maintained domain portfolios of customers and assured optimal solutions to all.
Evaluated information and lists of various business growth procedures.
Monitored opponent items as well as strategies accordingly.
Ciena Corporation, Gilbert, AZ
May 1998 – July 2003
Managed customers coming to financial institution and prepared all demands and dealings.
Analyzed client requirement as well as consumer information for same.
Assisted customers in offering necessary guidance for various types of information.
Prepared reviews on all financial dealings and prepared various reviews.
Monitored client complaints and settled queries and managed interaction with customers.
Bachelor’s Degree in Management & Leadership
Morningside College, Sioux City, IA